Local Reviews
for Port Colborne, ON
Customers say: The reviews exhibit a positive sentiment towards Evans Heating & Cooling, with many customers expressing satisfaction with the service provided. The recurring themes include professionalism, punctuality, courtesy, thoroughness, and friendly and informative technicians. Customers also appreciate the excellent communication, efficient scheduling, and the overall positive experience with the company. Negative reviews are minimal and focus on minor issues or pricing concerns, which are outweighed by the overwhelmingly positive feedback. The overall sentiment is one of trust, reliability, and satisfaction with Evans Heating & Cooling's services.
Our Reviews by City
Excellent service!
Stephen - Port Colborne, ON L3K 5V3
Professional, and a detailed report!
Great Service
Brown - Port Colborne, ON L3K 4W9
Thanks for the excellent service and we will definitely be using them again
Great service
Sean - Port Colborne, ON L3K 5J5
Came on time and quickly figured out the problem. Excellent customer service and answered all questions.
Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave us this amazing review!
Air Conditioner Replacement
D - Port Colborne, ON L3K 5V4
Punctual, friendly, knowledgeable, answered all my questions. Did a great job. Very professional. Excellent service! Thanks!
Excellent yet again
Spicer - Port Colborne, ON L3K 1M1
Excellent service
Spicer - Port Colborne, ON L3K 1M1
Arrived on time. Very respectful. Found the problem quickly without costing me an arm and a leg and gave me several options as to how we would address the problem. Highly recommend this company.
Excellent service!
Cote - Port Colborne, ON L3K 5G2
Great service, very prompt.
Excellent service
Cook - Port Colborne, ON L3K 6B6
Kyle , answered all our questions and more ! Kind well spoken worker , very happy with the service !!
Outstanding service! Quality workmanship!
Michael - Port Colborne, ON L3K 5E6
Chris was incredibly thorough! Explained things throughout the install! Couldn’t be happier! A/C feels glorious.
Great service
Chambers - Port Colborne, ON L3K 4S7
Work was well done
Great service
Taliano - Port Colborne, ON L3K 5V4
Chris was great.
Professional, Fantastic and Amazing Service, Very Knowledgeable
Carla - Port Colborne, ON L3K 1Y8
PATRICK provided excellent service, is professional and very knowledgeable about gas fireplaces and boiler heating system. PATRICK is courtesy, neat and clean, left no mess to clean - up, greatly appreciated. PATRICK listened to my concerns & issues regarding my service call. PATRICK took his time to explain and answered all my questions. After 28 yrs living in my home, ( in the past I have asked other service people) PATRICK was the only person to figure out the loud continuous banging sounds coming from the main heating pipe in the basement. I can finally sleep at night. PATRICK goes above and beyond , your just a amazing person and worker. Greatly appreciated......and I THANK-YOU!!!!!!!!!!! CARLA CRAWFORD 🙂
Great Service
Ruston - Port Colborne, ON L3K 5V3
Great customer service in regard to the ongoing problem I was having with my fireplace and Cameron was very personable and explained what was happening with the thermostat and needed to be replaced.
Response from Evans Heating & Cooling:
Ruston, we are happy to hear we were able to help with your fireplace repair and with your thermostat replacement. Thank you for the wonderful review and for taking the time to share your feedback.
Right on time! Good service!
D'uva - Port Colborne, ON L3K 3C4
Great service
Brugman - Port Colborne, ON L3K 2S6
Cameron was polite and wore a mask. He arrived on time. He had all the equipment he needed and was very thorough. He answered all my questions. I would have liked him to take off his boots or ask if I preferred it.
Excellent service
Heaslip - Port Colborne, ON L3K 5V3
Prompt and friendly
Great service
Jackson - Port Colborne, ON L0S 1R0
Thanks so much for the professionalism. Great job guys!
Great service
Cook - Port Colborne, ON L3K 6B6
Easy to work with everyone at this company , they all made you feel your business was wanted .
Excellent Service
Marr - Port Colborne, ON L3K 5R7
Cameron was a pleasure to deal with, very knowledgeable and courteous. Explained what he was doing and gave his diagnosis on an issue we were having with noise and vibration coming from the fan motor when operating on high speed. Evans H&C you are lucky to have an employee of Cameron’s calibre. Cameron - thank you for your excellent work. Christopher Smith, P. Eng. 10 Hampton Ave. Port Colborne, ON.
Excellent experience
Heaslip - Port Colborne, ON L3K 5V3
We are very pleased with our recent project. Evens sales rep was prompt and knowledgeable. The quote was clear and accurate, and the Work was completed on time and on budget. The instillation team were very considerate and did everything they could to accommodate dispute heavy rain on installation day one and the requirements of social distanceing
Chris did an excellent job cleaning our fireplace. Chris is definitely an asset to your company. Very congenial. Great service
Edward - Port Colborne, ON L3K 5V3
Would not hesitate having him here again and would definitely recommend him to anybody.
Great service. Very punctual
Alfie - Port Colborne, ON L3K 3C4
Response from Evans Heating & Cooling:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Shalik M.
Fireplace maintenance
Jordan F.
Ruud furnace repair . Furnace had a delayed ignition from a dirty sparker and a very low flame sensor reading . Disassembled burner tray to clean burners , flame sensor and sparker . No further issues with ignition. Condensation pump was very dirt and the float was intermittently not working causing the pump to fill up and spill over . Customer has a spare pump , installed new pump and tested operation.
Jordan F.
Goodman furnace repair . Furnace was off in error ( 3 ) pressure switch stuck open . Tested furnace and found switch to be intermittent failing . Installed new pressure switch and tested furnace for about 15-20 mins . Blower motor still making a loud grinding noise but maintaining a temperature differential of 52 f .
Jordan F.
Goodman furnace repair , furnace would not displace old error code and operated normally after a power reset . Flame sensor reading was at 2.3 ua before cleaning and 2.8 ua after . Blower motor capacitor reading 12.4 ua and rated for 12.5 ua .blower motor is rated for 5.4 amps and is using 3.84 amps on blue speed tap . bearings inside the motor are grinding and wearing out ,we removed the motor to verify nothing was causing the grinding besides the bearings . No other issues found with unit , verified drains and vents are clear and operating . Recommend to have blower replaced before it fails and have a furnace maintenance. Furnace is very dusty and dirty . Furnace is operating .
Steve E.
Tankless Water Installation
Chris V.
Fireplace maintenance
Gary T.
Ac service call
Steve E.
Replace HRV
Andrew S.
AC service call. Capacitor was low causing compressor not to run. Replaced capacitor and tested system, refrigerant levels are good and system is cooling well. 17f temp drop. Found no other issues or concerns during visit.
Kyle C.
Air conditioning repairs Unit #1 Very low charge on r22 system. Made customer aware of the situation. Customer is looking into unit repalcement options. Unit #2 Thermostat was set to heating mode. Turned cooling mode on and air conditioning unit is working. Made customer aware that with only one unit running out of the two, this unit will be running hard and may never shutoff since it will not be able to cool the whole house. Customer will be in touch with sales advisor.
Cameron V.
Furnace and ac maintenance Humidifier was set to summer mode and is operational. Informed customer to move it to winter at the beginning of the heating season as it shouldn’t run in the summer. Customer asked about placement of heat runs and instructed on reasonings why they were run the way they were. Unit runs well and no issues.
Steve E.
Air Conditioner Installation
Andrew S.
Boiler maintenance and inspection. Boiler is working well and in great condition at this time.
Chris V.
Jan 29 - replaced wiring harness and tested all modes or operational. System is operational.
Kyle C.
Call back Washing machine was put back in place after gas line installation. Furnace gas line was touching the washing machine. Turned black iron T to the right towards the water tank and away from washing machine. Went up into attic and replace condensation tubing on furnace & air conditioning system as promised from original service call visit. No charge.
Kyle C.
Gas leak Customer smelt gas and called our office. Walked into house and smelt gas right away. Inspected furnace and did not discover any gas leaks. Inspected water heater and found a leak at the gas valve. The gas valve will require replacement. Found a second gas leak at main supply line shut off coming up from the floor. Capped gas line from the floor and performed a pressure test at the gas meter to ensure there are no gas leaks from main supply line under the house. Pressure test was dropping significantly with in two minutes. Made customer aware of the situation and what will need to be done. Customer would like a quote for installing new main supply line around the house rather than under the house. Will provide water heater repair quote with gas line quote.
Kyle C.
Furnace repair Repalced heat exchanger under full warranty. Furnace is fully operational.
Chris V.
Call back install - install programmable thermostat and tested system. System fully operational see photos
Steve E.
Furnace Installation
Kyle C.
Fireplace repair Readjusted logs, and cleaned flame sensor. No more banging noise and ignition is much more responsive.
Jordan F.
Lennox ac maintenance, unit operating good
Jordan F.
Lennox furnace and ac maintenance, service experts installed in 2019 , furnace is running great , adjusted second stage gas pressure and checked humidifier operation , air conditioner was mechanical running great just a little short on 410a , we decided to added 10 oz of 410a and check on the unit next year to see if there is a small leak or if the system was never balance properly from the install
Chris V.
Air Conditioner Installation. Performed full AC installation on new Carrier system. Checked all components for proper operation on conclusion of AC replacement.
Steve E.
Gas Fireplace Installation
Jordan F.
Furnace maintenance service call. Performed heating maintenance checklist on Lennox furnace , found crack on inducer motor fan blade , recommended replacement
