Local Reviews
for Fort Erie, ON
Customers say: The reviews exhibit a positive sentiment towards Evans Heating & Cooling, with many customers expressing satisfaction with the service provided. The recurring themes include professionalism, punctuality, courtesy, thoroughness, and friendly and informative technicians. Customers also appreciate the excellent communication, efficient scheduling, and the overall positive experience with the company. Negative reviews are minimal and focus on minor issues or pricing concerns, which are outweighed by the overwhelmingly positive feedback. The overall sentiment is one of trust, reliability, and satisfaction with Evans Heating & Cooling's services.
Our Reviews by City
Excellent Service
Ron - Fort Erie, ON L2A 2Z6
Shalik attended our home and conducted the yearly furnace maintenance. He was prompt, professional, knowledgeable and courteous. We would unequivocally recommended Evans, predicated on the outstanding service provided by Shalik.
The absolute best!!
TBot - Fort Erie, ON L2A 2V2
Honestly the BEST service. You are now my first call for anything heating/cooling related. 10 stars for Andrew!!
It was excellent service.
Cornell - Fort Erie, ON L2A 5M4
The two guys were very extremely nice.
Excellent service
Marsot - Fort Erie, ON L2A 4L8
I am so impress with Evans. From the first phone call to the estimate and installation! Excellent job!! I had a new heat pump and à gas fireplace installed. I fully recommend
Great service
Wouters - Fort Erie, ON L2A 2X9
Excellent service and price!
Mary V - Fort Erie, ON L2A 1R2
I am amazed how well the crew at Evans communicates with each other. Jordan knew what he was coming into before he even got here from a picture taken from their last visit here. How refreshing.
Good Job 👍
Seburn - Fort Erie, ON L2A 2M2
Good people. All around good service. Neat and tidy job!
Response from Evans Heating & Cooling:
Thank you for taking the time to leave such a positive review for our heating and cooling service! We're glad to hear you were satisfied with our work.
Furnace
Carpenter - Fort Erie, ON L2A 5W1
Kyle was very helpful and informative,would have him come anytime to fix any air conditioning and furnace issues
Excellent service
Lapegna - Fort Erie, ON L2A 6B7
Excellent Service
Mary Kay van Brussel - Fort Erie, ON L2A 1R2
Andrew was extremely informative about what he was doing. He was very professional and had the service done in a timely manner. I would definitely use Evans in the future. The whole team was a pleasure to deal with.
Excellent and Knowledgeable
Stadnyk - Fort Erie, ON L2A 1V8
Kyle was excellent. He was on time and respectful of my home. Kyle is very knowledgeable and shared information that makes me feel confident that my gas fireplace is safe. I would definitely use Evans Heating and Cooling again.
Response from Evans Heating & Cooling:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Very informative!
Aly - Fort Erie, ON L2A 5M4
Kyle came in for scheduled maintenance and informed me of all needed work to keep our furnace working properly. Great experience, and very knowledgeable
Response from Evans Heating & Cooling:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Very good service
Griffi - Fort Erie, ON L2A 4S1
Response from Evans Heating & Cooling:
We are happy to hear you had a positive experience!
Excellent service
Okundaye - Fort Erie, ON L2A 1X2
He is very efficient and knowledgeable about his work. Learnt a few things from him today about humidity in the house. He was also punctual in his time. He went out of his way to make my project work for me. Am thankful
Professional and Friendly
Moira and Paul - Fort Erie, ON L2A 3N5
After getting annoyed at first that we had to replace the gas fireplace in our just purchased house - Salesman Steve was speedy (he really knows his fire stuff) and suggested a budget solution for our situation. Then another Steve the fireplace fitter expert especially came to the house to double check that everything would go smoothly on installation day - he was super friendly and helpful too. Highly recommend this company.
Excellent service!
Polley - Fort Erie, ON L2A 1H1
Another very satisfied customer. Great job Kyle
Schlosser - Fort Erie, ON L2A 5G6
Excellent service
Mathew Thomas - Fort Erie, ON L2A 3Y7
Problem is not solved, but the technician did excellent service
Response from Evans Heating & Cooling:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Ductless AC
Pasceri - Fort Erie, ON L2A 6W2
Average
McCleary - Fort Erie, ON L2A 6T8
Average, not overly impressed with the time they are taking. 7 hrs on day 1, and 5 hrs on day 2 and they need to come back again for i dont know how long.
Excellent Service
Ron - Fort Erie, ON L2A 2Z6
I purchased our A/C unit new from Evans and subsequently have it maintained on a regular basis. Today, Jordan (Technician) arrived precisely at the scheduled appointment time. As I previously experienced, he was courteous, professional and knowledgeable. He identified the initial problem and made me aware of other contributing factors. The service he provided proved to greatly enhance the cooling efficiency of the unit, making a noticeable difference in comfort, especially on a day when temperatures soared to 32 celsius. Having experienced both sales & service, I highly recommend Evans Heating & Cooling.
Great install...supreme service.
Campbell - Fort Erie, ON L2A 2W4
Joe and crew were amazing...polite, considerate and efficient...very impressed to find workers that actually want to work. Did great job on installing a super quiet Daikin split system for all three areas of the house. Very impressed with the workmanship as well as the product
Kyle is professional
Tanzi - Fort Erie, ON L2A 6T6
We love Kyle, always sociable, professionable, polite and very helpful
Professional, Friendly, On Time
Suan - Fort Erie, ON L0S 1S0
Kylie managed the installation of our hot water heater. He was very professional, personable and got on with the job in real time. He was happy to take the time to explain the new equipment to me. Great Job.
Great Service
Ron - Fort Erie, ON L2A 2Z6
Jordan attended our home subsequent to the furnace malfunctioning. He was prompt, professional, thorough, and more than willing to answer any and all questions.
Response from Evans Heating & Cooling:
We thank you for sharing your positive experience.
Shalik M.
Furnace Maintenance: Flushed the condensate line to ensure proper drainage. Inspected pressure switch tubing for functionality. Cleaned and polished the flame sensor to optimize performance. Conducted diagnostic testing, confirming the system is operating efficiently. Furnace is operating well. Happy New Year,
Andrew S.
Fireplace maintenance and inspection. Prior to cleaning pilot would hold but burners would not light, strong reading on thermoplile after cleaning. After putting back together and testing, fireplace is working well. believe it just needed a cleaning, however id issue happens again, a replacement gas valve will be necessary
Jordan F.
Lennox service call: upon arrival we noticed that the condensation drain trap was not secured, tipped up, and holding back water. Relocated to side of furnace , secured to cinder block under furnace. Replaced air conditioner drain tube. Verified drain operation “see photos”. Diagnosed defective blower motor verified motor was receiving 123 volts power and 28 volts communication. Motor will not respond on multiple speed taps. Painted gas line. Did not notice any damaged wires from rodents. Furnace has been left off by the service switch.
Jordan F.
Payne furnace maintenance. Found wasp nest on top of burner . Exhaust tee also have small condensation leak on top , sealed with 636 glue . Furnace is operating well.
Jordan F.
Lennox furnace maintenance. Furnace is operating well , no issues or concerns at time of testing . Customer mention he’s believe the fan running intermittently even when heat is off . I believe it is apart of the thermostat programming . Continental fireplace maintenance, fireplace is operating well .
Steve E.
Lennox Heat Pump Installation
Steve E.
Navien Tankless Water Heater
Chris V.
Furnace repair - no charge warranty thermostat lcd is dead. Replaced and tested furnace System is fully operational.
Chris V.
Furnace maintenance Discovered leaky ventor motor, submitted part required for repair. Adjusted gas pressure. Customer will call in payment.
Steve E.
Franklin 18000 Heat pump Continental gas stove
Gary T.
Fireplace Maintenance and Inspection
Jordan F.
Ac service call . Air conditioning is low on r 22 , missing schrader caps con condenser and insulation around suction line set . Evaporator installed up in between the floor joists. Did not leak search unit due to tight spaces. Quoted new unit . Customer is most likely going with 14 seer 2 ton .
Jordan F.
Lennox furnace repair . Install blower motor and dual pressure switch under part warranty through previous owner - labour charge only Installed new motor while testing furnace , I noticed furnace would not engage second stage heating , found defective dual pressure switched and install new switched . Also took note inducer motor was rubbing and grinding for first one of operation . Removed and inspected motor , found no broken fins or debris . Grinding went away quickly , could be from sitting all summer . Tested operation of heating and cooling , no other issues found . Note : blower cage wheel can not be removed due to flooring being 2 inch higher in front of furnace , installed motor inside furnace . Inspected secondary heat exchange best I could and blower wheel only has dust on the fins no debris . System is operating well , batteries in thermostat also needed replacing which I have taken care of .
Jordan F.
Lennox furnace repair. Intermittent blower issues . Motor is receiving proper power of 120v consistently and 15v on communication wire from board to motor . Motor is failing on multiple speed tabs . Defective motor will need to be replaced before any further use or heating or cooling
Jordan F.
Service call . Inspected and removed c vent and to verified chimney . Passage is clear from basement to roof , interior chimney is 4 inch to 6 , code compliant. Found small amount of debris and small bees nest in venting . Cleaned and removed debris from chimney and natural draft intake . Missing furnace filter door , made customer one on site and demonstrated how to install and remove filter door . Tested hot water tank draft with room door closed and ac running . Tank is drafting with no issues after cleaning. Have recommended installing a vent to communicate with the rest of the basement or leaving door cracked open.
Jordan F.
Service call . Nest thermostat not communicating with furnace . Wire had been broken/ cut in ceiling . I have recommended a furnace and fireplace maintenance. Air conditioner is also very dirty outside .Thermostat wire for fireplace has also been broken/ cut . Notice a few other issues that will need to be addressed with return visit . Navien power supply and drain , gas tight strapped to the duct work etc.
Jordan F.
No charge visit - ac maintenance visit owed to customer - visit 2 of 2 paid in full , condenser was very well cleaned by customer. Air conditioner dual capacitor was started to lose charge with a reading of 32/4 , installed new 35/5 and tested operation of unit . Unit is operating very well with no issues .
Kyle C.
Air conditioning repair Defective capacitor. Unit is under 5 years old. Customer asked to run warranty. Office followed up with manufacture and there is parts warranty until September 2024. Capacitor will be covered under parts warranty. Customer understands there will be a labour charge to replace defective capacitor. Customer approved labour charge Replaced capacitor and tested air conditioning system. System is fully operational.
Joe P.
A/C installed air conditioner
Steve E.
We installed a new furnace and air conditioner in a residential customer's home. The upgraded system was carefully installed and tested upon completion. The HVAC unit will be reliable for the home year round.
Cameron V.
Ac maintenance Unit running well. Tightened fan on condenser as it was a little loose and rattling.
Joe P.
Furnace and Air Conditioner Installation
Kyle C.
Furnace repair Customer states during the cold months the furnace would be very loud. Warmer days would be a hit or miss. It appears the B stack going straight through the house is making the noise. Customer states they can hear this noise up stairs as well. Vent pipe has some corrosion showing in the basement and customer did state they had water coming down the pipe into the basement at one point. Vent pipe could be falling apart behind the walls. Customer does not want to cut holes in walls to find out. Recommend updating water heater & furnace to high efficiency and capping the chimney vent. Customer did like the idea and would like high efficient furnace quotes.
Kyle C.
Furnace & air conditioning maintenance Furnace: Furnace is in good shape. No issues or concerns found. Do recommend replacing furnace filter more frequently. Air conditioning: Air conditioning unit is in great shape. No issues or concerns found.
Kyle C.
Furnace / air conditioner / fireplace maintenance Furnace: Furnace is in great shape. No issues or comers found Air conditioning: Air conditioning is in good shape. Fan motor is noisy and drawing higher amps then rating plate calls for. Recommend replacing motor. Office will follow up with replacement quote. Fireplace: Fireplace is in great shape. No issues or concerns found.
